Common Questions

Q/A: What is a transient voltage? Transient voltage defined as voltages 110 percent above service voltage.

Q/A: Where do these transient voltages occur? Transient voltages split between the utility side and the consumer side. 1) The utility side can comprise up to 20% of all transient voltages. The 20% is broken into two categories: lightning 15% and miscellaneous 5%. Miscellaneous is defined as tree limbs touching power lines, vehicle/pole accidents, animals such as squirrels, raccoons or birds becoming part of the circuit, and/or system grid switching. 2) The consumer side can comprise 80% of transient voltage generation. A motor that cycles on and off automatically such as refrigerators, furnaces, air conditioners, washing machines and dryers generate disruptions. Motors that you turn on and off such as garbage disposals or vacuum cleaners can generate these interruptions. The home-shop attached to the residential service panel that makes use of drills, saws, lathes, welders and other shop equipment can create additional fluctuations on the residential electric circuits.

Q/A: What can I do about transient voltages? Power quality management products address all your connected electronic equipment. The first line of defense begins with a meter base surge device. This protects the house electrical entrance and provides protection for connected refrigerators, stoves, washers, dryers, dishwashers, freezers and furnaces located in the house.

Peripheral equipment defined as: TVs, VCRs, DSS satellite dishes, stereos, computers and printers, faxes, cordless phones, answering machines, portable microwaves, portable dishwashers, garage door openers, programmable coffee pots, and programmable sewing machines are covered with power strips.

Q/A: What kinds of warranties are there? The meter base surge device has a 15-year $15,000 per item warranty for a total of $25,000.  The Surge Bar strips have a limited lifetime warranty.

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